Ledger® Live Login® (en-US) | Ledger Support

Managing your crypto securely starts with Ledger Live®, the official software companion to Ledger hardware wallets. Whether you're accessing it for the first time or logging back in to manage your assets, understanding the Ledger Live login process is essential.

This article will guide you through how to safely log in to Ledger Live, explain key security measures, and help you connect with Ledger Support if you run into any issues.

🔐 What Is Ledger Live®?

Ledger Live is the all-in-one application for:

  • Installing crypto apps on your Ledger device
  • Managing over 5,500 cryptocurrencies
  • Sending and receiving transactions
  • Staking supported assets
  • Viewing your portfolio
  • Managing NFTs and tokens

It’s available on Windows, macOS, Linux, Android, and iOS.

🚪 How to Log In to Ledger Live

Unlike traditional web platforms, Ledger Live does not use usernames or passwords. Instead, access is controlled through your Ledger hardware wallet (e.g., Nano S Plus®, Nano X®, or Ledger Stax®), which must be physically connected to approve any transaction.

Here’s how login works:

For Desktop:

  1. Open the Ledger Live application.
  2. Connect your Ledger device via USB (or Bluetooth for Nano X).
  3. Enter your PIN code on the device.
  4. Ledger Live will unlock and sync with your accounts.

For Mobile:

  1. Open the Ledger Live app.
  2. Turn on Bluetooth and unlock your Ledger Nano X or Stax.
  3. The app will detect the device and establish a secure connection.
  4. Approve the pairing on your Ledger device.

Once connected, you have full access to your accounts — no need for cloud logins or third-party credentials. Your private keys remain on the device at all times.

🔐 Optional Login Security: Password Lock

Ledger Live also allows you to set a local password lock for extra protection on your desktop or mobile device. This feature is optional but recommended, especially if you share your device or leave it unattended.

To enable:

  • Go to Settings > Security > Password Lock
  • Set a strong password that will be required when reopening the app

Note: This does not replace the hardware device PIN but adds another layer of local security.

🛠️ Troubleshooting Ledger Live Login Issues

If you're having trouble accessing Ledger Live, consider the following fixes:

  • App won’t open: Reinstall the latest version from Ledger.com/Start
  • Device not recognized: Try a different USB port or cable
  • PIN code not accepted: Ensure you're entering it correctly — after 3 incorrect attempts, the device will reset
  • Connection issues: Restart Ledger Live and reboot your computer

Always make sure your Ledger firmware and Ledger Live app are up to date.

🆘 Accessing Ledger Support

For additional help, visit the official Ledger Support Center at support.ledger.com. There, you’ll find:

  • Setup guides
  • Step-by-step login help
  • Firmware update instructions
  • Live chat and contact form for direct support

⚠️ Reminder: Ledger Support will never ask for your 24-word recovery phrase. Be cautious of scams on social media or unofficial websites.

✅ Final Thoughts

Logging into Ledger Live is simple, secure, and designed to protect your assets with the strength of hardware-based security. With no passwords or cloud storage, your funds remain under your control — always.

If you’re new to Ledger, start your journey at Ledger.com/Start. For ongoing support, rely only on the official Ledger Support team.